1) How do I get started?

To register, simply click on the "My Account" button on the top left corner and proceed to enter your details in the "Register" form.

Before registering, please ensure your delivery address is under our covered areas by checking your postcode at the top of the website.



2) How do I update the information on My Account?

All your personal details are kept under your account settings. To edit your existing details (eg. address or mobile no.), simply sign in and click on My Account (at the top left corner of the page). Your personal details will be displayed there, just type in your new details and click Confirm to update.


3) How do I make my first order?

Here's how you do it:

  • Open Jaya Grocer Online website/mobile app → Check your delivery coverage → Login/Register your details → Shop for groceries → Review, Payment and Checkout


4) Once you have completed your order, you will receive a confirmation email regarding your order. Your payment will be deducted once we confirm you have received your order from our rider.